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Pharmacy · Retail POS

Batch-aware counter software for pharmacies

Prescription intake, barcode and batch/expiry checks, controlled-item notes and refill reminders — product vision language; regulatory integrations are scoped per market.

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Important

Servloom helps pharmacies run safer counter workflows. Controlled-substance and e-prescription integrations depend on local regulation and licensed partners — scoped per market, not claimed as built-in compliance.

Features

Built for Pharmacy

Counter & prescriptions

Prescription intake

Capture Rx details, doctor and patient; link lines to SKUs at the till.

Barcode till

Scan packs, substitute with pharmacist note and split tender.

Controlled notes

Flag restricted items, require reason codes and keep an audit trail.

Batch & inventory

Batch & expiry

FEFO suggestions, near-expiry alerts and quarantine holds.

Suppliers

Purchase orders, GRN by batch and supplier returns.

Multi-branch stock

See pack counts across stores and transfer before stockouts.

Patients & follow-up

Patient history

Prior fills, allergies noted on the ticket and family accounts.

Refill reminders

SMS/WhatsApp nudges when a chronic Rx is due.

Day-end & tax

Sales, controlled log extract and tax-ready close.

Demo

See it in action

Mock pharmacy counter and batch screens.

Rx intake
PatientA. Khan · +92…
Rx · Amoxicillin 500Caps · 21
Allergy notePenicillin OK
Lines3
Pharmacist Verify
Batch check
SKU · AMX500Batch B19
Expiry2027-04
FEFO pickB19 first
On hand48 packs
Near expiry · 2 OK
Refill queue
Metformin · due 3dSMS queued
Atorva · due todayCalled
Insulin · overdueFlag
Today14 reminders
WhatsApp Chronics

User journey

User journey

Prescription intake through refill reminder.

Patient

  1. Bring Rx Walk-in or photo of prescription starts intake.
  2. Counsel & pay Pharmacist confirms lines; patient pays and gets advice notes.
  3. Take home Receipt lists batch and next refill window.
  4. Refill nudge Reminder arrives before the chronic medicine runs out.

Pharmacy staff

  1. Intake Capture Rx, allergies and doctor; map to SKUs.
  2. Batch / expiry check FEFO pick; quarantine near-expiry or damaged packs.
  3. Billing Till posts sale with controlled reason codes when needed.
  4. Refill reminder Schedule SMS/WhatsApp; log outcomes for the next visit.

Pricing

Pharmacy plans

Pharmacy plans for single counters and multi-branch chains.

Standard

$50 / month

Counter & Rx

  • Prescription intake and ticket history
  • Barcode till with receipts and taxes
  • Basic controlled-item notes

Inventory

  • Batch and expiry on hand
  • Low-stock and near-expiry alerts

Patients

  • Patient list and fill history

Reports

  • Daily sales and Z-reports

Setup & support

  • 1 branch, up to 3 users
  • Email and WhatsApp support
Talk to sales
Most popular

Pro

$75 / month

Counter & Rx

  • Everything in Standard
  • Substitution notes and audit trail
  • Family accounts and allergy flags on till

Inventory

  • PO / GRN by batch
  • Transfers and supplier returns

Patients & loyalty

  • Refill reminders (SMS / WhatsApp)
  • Loyalty and chronic care lists

Accounts & reports

  • Controlled log extract
  • Accounts and tax-ready exports

Setup & support

  • Multi-branch, unlimited users and roles
  • Priority onboarding and phone support
Book a demo

Show clients a Pharmacy-ready Servloom

Walk through features, the demo screens and the user journey on a sandbox tailored to this industry.

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